FAQ

FAQ

1. What is your main product?
Our core product is lash serum. We also offer selected beauty products such as collagen masks, eyebrow pencils, and other skincare or makeup items.

2. Do you support private label or OEM?
Yes. We support private label and OEM services for lash serum and other selected products.

3. What is the MOQ for private label?
The MOQ depends on the product and packaging. For lash serum, private label usually starts from 500 pcs.

4. Can I start with a small order?
Yes. We understand small brands need to test first. We offer low MOQ options for selected products.

5. Do you provide samples?
Yes. Samples are available for serious buyers. Sample cost and shipping depend on the product and destination.

6. What is the production time?
For stock products, production or packing usually takes 3–7 working days. For private label orders, it depends on packaging design and quantity.

7. Can you help with packaging design?
Yes. We can guide you on packaging requirements and help coordinate with suppliers. Final artwork is usually provided by the buyer.

8. Do you ship worldwide?
Yes. We can ship worldwide by express, air, or sea depending on order size and destination.

9. What payment methods do you accept?
We accept PayPal, T/T bank transfer, and other payment methods by agreement.

10. How can I get a quote?
Simply contact us by email or WhatsApp with the product name, quantity, and packaging requirements. We will reply as soon as possible.

11. Are your products safe and compliant?
We work with experienced suppliers and can provide basic product information. If your market requires specific certifications or testing, please let us know in advance.

12. Can you help me start my own beauty brand?
Yes. We can help you select products, arrange private label packaging, and prepare your first order step by step.